Mind Ritual — Refund & Return Policy

We want you to feel supported on your healing journey. If something isn’t right, please reach out — we’re here to help. 

Because our boxes contain personal care, aromatherapy products, and items that cannot be re-stocked once opened, we do not accept returns for safety, hygiene, and quality control reasons.

However, we gladly assist with:

 Damaged or Missing Items

If any item arrives damaged or incorrect, please notify us within 7 days of delivery with a photo of the issue.
We will happily replace the item or credit your account for the value.

 Subscription Cancellations

Subscriptions can be canceled anytime.
To avoid being charged for the next renewal, please cancel before your next billing date.
Orders already processed or shipped cannot be canceled or refunded.

 Lost Packages

If your order does not arrive or is marked delivered but missing, please contact us at:
 support@mindritualbox.com (replace when your official email is set)
We will help file a carrier claim and offer a replacement when possible.

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 Non-Refundable Situations

• Opened or used products

• Change of mind after shipment

• Incorrect address provided at checkout

• Sale or promotional boxes (all final sale)

Because we are a small business and items are curated specifically for emotional wellness, all sales are final unless an item arrives damaged.

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 We’re Here for You

If something doesn’t feel right or you need guidance choosing the correct box, please contact us before purchasing — we’ll be happy to help you find the ritual that best fits your current emotional needs. 

Miami / Broward – South Florida, USA
Hand-packed with care